To start the returning process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click start
  • Follow the instructions and select the item(s) you want to return
  • You will recieve a confirmation email within 1-3 working days with the shipping guidelines once the return request is approved.

 

What items are returnable?

You can return your item(s) within 14 days of receipt of your shipment

  • The item is in brand new condition
  • The item has not been washed, worn or smells of cologne
  • All tags and relevant packaging are intact

Are there any charges for returns/exchanges?

  • There are no charges for returns or exchanges
  • Original shipping charges are non-refundable
  • You are responsible for the charges of the return shipping
  • There are no postal charges for us to send exchanges to you

 

How soon will I get my refund/exchange?

  • Once your return or exchange is received and inspected, we will send you an email to notify you that we have received your returned item(s)
  • If your return or exchange is approved, then your refund or exchange will be processed and either refunded back to your original method of payment or dispatched to you within 7-10 working days