To start the returning process for your order, please enter your email address or phone number and the order number below.
How do I return?
- Enter your order number and email address in the fields above and click start
- Follow the instructions and select the item(s) you want to return
- You will recieve a confirmation email within 1-3 working days with the shipping guidelines once the return request is approved.
What items are returnable?
You can return your item(s) within 14 days of receipt of your shipment
- The item is in brand new condition
- The item has not been washed, worn or smells of cologne
- All tags and relevant packaging are intact
Are there any charges for returns/exchanges?
- There are no charges for returns or exchanges
- Original shipping charges are non-refundable
- You are responsible for the charges of the return shipping
- There are no postal charges for us to send exchanges to you
How soon will I get my refund/exchange?
- Once your return or exchange is received and inspected, we will send you an email to notify you that we have received your returned item(s)
- If your return or exchange is approved, then your refund or exchange will be processed and either refunded back to your original method of payment or dispatched to you within 7-10 working days